You are here

Learning System Specialist ( Lagos)

This role will be focused on providing systems and administrative support to the organization's training program processes, along side coordinating the development and delivery of effective training programs.

Responsibilities

  •  Responsible for the management, administration and maintenance of systems/application supporting training.
  • Provide ongoing application support, including problem resolution and emergency maintenance when required.
  • Standardize learning processes, training, and coordinate various implementation activities.
  • Build training programmes including coaching and mentoring programs from scratch (from the initial idea through planning, implementation, review and outcomes analysis) .
  • Design and expand training and development programmes based clients need.
  • Develop and facilitate relevant “in-house” training sessions / programs, including induction programmes for new staff.
  •  Review training and development needs, identifying and collating training needs and identifying gaps for clients.
  • Monitor and evaluate feedback and effectiveness of all learning and development activity.
  • Develop training cost and budget for all planned progrmmes and keep within budgets.
  • Approaching client and advertising training courses to fit their requirements.
  • Ensuring that every Learning and development intervention includes robust evaluation of the effectiveness and measurement of return of investment
  •  Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment

Competency/Skill/Requirements

  •  B.sc in a relevant discipline
  •  Demonstrated experience in developing and implementing training programs including coaching and mentoring programs.
  • Familiarity with e-learning platforms  and learning management systems
  • Advanced proficiency in Microsoft office programmes
  • Sound knowledge of training and development principles and practices.
  • Ability to liaise effectively and professionally with clients
  • Ability to manage time, set priorities and plan workload to meet objectives
  • Attention to detail and good work presentation in all aspects of associated administration.
  • Ambitious to learn with a curiosity and appetite for development.
  • Strong communication skills (both oral and written) and customer service skills