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Process Compliance Manager

Our client is a leading mobile telecommunication services provider in Lagos committed to providing ground-breaking, affordable and quality mobile services to it's client.



  • Responsible for supporting Internal assurance compliance team to define policies, processes and procedures roll out
  • Provide opinion on process/policy alignment with best practices and make recommendations for improvement.
  • Lead the effective roll-out and governance of policy and processes for assigned functions.  
  • Ensures process and policy design and reengineering designing SOPs and check sheets
  • Monitors and reports process KPIs performance
  • Create interface & co-ordination to ensure compliance to policies, process and procedures for the Company. 
  • Constantly engage with assigned functions at Group processes and closure of all open issues
  • Identifies and drive projects for assigned functions.
  • Mentoring Project Teams, using lean and six sigma tools  
  • Ensures that processes and procedures in place are designed and work as per the standards, and can efficiently support functional/business objectives.
  • Effectively Interface with Internal Assurance group team -
  • Effective engagement with the IA group team to define the audit and gap areas. 
  • Implement ethics and compliance programs within the company 
  • Develop and implement innovative ways of communicating the company’s ethics and compliance programs throughout the organization
  • Prepare routine compliance reports to the Board Audit Committee


  • in relevant field of study
  • CISA an added advantage
  • Telecom Industry experience is an added advantage
  • Process Audit experience •
  • Exposure to technology, process reengineering and handling decentralized operations is desirable
  • Effective Project management & Co-ordination
  • Commercial and Financial Management
  • Interpersonal Skills
  • Persuasion & negotiation Skills
  • Strong Problem solving skills