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Supply Operations Manager

Our client is an FMCG sales distribution company seeking to hire a Supply Operations Manager. The job holder has full responsibility for the company's supply operations, ensuring a continuous supply of inventory for further distribution to the company’s customers. Successful candidate is expected to ensure that optimum/required inventory levels are maintained in order to meet or exceed demand. This involves working directly with the company’s supply and distributor partners to improve and expand the company’s existing supply operations.



  • Re-engineer and lead the company's supply operations structure
  • Engage in both short and long term supply planning for the company while maintaining full understanding of the financial and operational implications
  • Proactive review of inventory levels, reorder points, demand/consumption trends and product obsolescence
  • Ensure end-to-end supply operational efficiency including effective product penetration and optimal product availability
  • Conduct regular reviews with the supply operations team on drivers such as product performance, product pricing, operational costs, etc
  • Oversight of the business relationship with supply partners, including implementation and adherence to sustainable SLAs and other vendor agreements
  • Undertake such other duties as may be reasonably expected
  • Provide strong leadership role to the Supply Operations team, building and growing a world class team
  • Provide input and realistic forecasts to the management team
  • Ensure detailed and accurate records are maintained
  • Adhere to Equal Opportunities policy in all activities and to actively promote equality of opportunity wherever possible
  • Keep abreast of all legislation and regulations and ensure adherence



  • Minimum of a Bachelor’s degree or equivalent
  • Minimum of 3 years’work experience in a similar role (supply operations, supply chain or procurement) preferably in the FMCG industry
  • Strong business sense and industry expertise
  • Strong attention to detail
  • Excellent mentoring, coaching and people management skills
  • Numerical skills and a high level of computer literacy
  • Effective problem solver